سياسة الاستبدال والضمان

Return and Exchange Policy In our effort to provide the best shopping experience for our customers, we clarify the conditions and procedures for return and exchange of our store: 1. Time period* The request for exchange or return is only allowed within (3) days from the date of receiving the order. 2. Conditions for acceptance of the request To accept the process of exchange or return, the following conditions must be met:* The product must be in its original condition.* The product must be wrapped in the original factory packaging.* The product must not have been opened or tampered with.* The product must not have been used completely. 3. How to submit the request If you wish to exchange or return a product, we are happy to assist you through the following steps: Please contact us directly via the store's WhatsApp. Provide the support team with the order number and a picture of the product to be exchanged or returned. Note: We reserve the right to refuse any return or exchange request that does not comply with the above conditions.